ServiceNow Business Process Optimization Specialist

4 days ago


Canada Alldus Full time

Remote Opportunity with Alldus - Competitive Salary $115,000

About the Company

Alldus is a dynamic Elite ServiceNow Partner offering consulting and implementation services. Backed by a parent company with significant resources, they are poised for rapid growth, working on multiple large-scale ServiceNow projects.

About the Role

This position involves collaborating with clients to analyze, design, and enhance business processes using ServiceNow. You will bridge the gap between business needs and technical solutions, partnering with cross-functional teams to implement workflows and drive value across various industries. This role offers the opportunity to shape processes at some of the largest ServiceNow implementations globally, contributing to their long-term success.

Key Responsibilities

  • Collaborate with clients to gather, analyze, and document business requirements.
  • Design and implement ServiceNow-based solutions to streamline and enhance business processes.
  • Develop and optimize workflows across ServiceNow modules such as ITSM, ITOM, CSM, and others.
  • Conduct process assessments, identifying inefficiencies and recommending improvements.
  • Partner with technical teams to ensure the successful translation of business needs into technical deliverables.
  • Deliver training and enablement sessions for end-users to ensure adoption of implemented solutions.
  • Provide ongoing support and insights to clients, aligning processes with evolving business goals.

Benefits

  • Competitive Salary: $115,000 reflecting your skills and experience.
  • Fully Remote Work: Collaborate with a supportive and dynamic team from anywhere in Canada.
  • Career Growth: Expand your expertise with training, certifications, and high-impact projects.
  • Innovative Culture: Thrive in a workplace that values creativity, collaboration, and continuous improvement.
  • Stability and Scale: Leverage the resources and backing of a multi-billion-dollar organization.


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