Senior ServiceNow Business Process Strategist

3 days ago


Canada Alldus Full time

Overview

We are seeking an experienced Senior ServiceNow Business Process Consultant to lead our team in delivering exceptional service to clients in the telecommunications sector.

Job Summary

This is a full-time remote position that requires a strong background in ServiceNow functional processes and excellent communication skills. As a Senior ServiceNow Business Process Consultant, you will be responsible for leading projects, gathering business requirements, designing bespoke processes, and collaborating with a team of professionals within the ServiceNow Development team & the ServiceNow Architect.

About the Role

In this role, you will have the opportunity to:

  • Lead process improvement initiatives across multiple ServiceNow projects focused on the Telecommunications sector.
  • Develop and deliver end-user training and testing, write user stories, draw process flow diagrams, and create test cases.
  • Gather business requirements to translate them into workable solutions.
  • Collaborate closely with a team of professionals within the ServiceNow Development team & the ServiceNow Architect.

Requirements

To succeed in this role, you will need:

  • At least 3 years of experience in ServiceNow, with a strong functional background.
  • ServiceNow certifications such as CSA, CAD, CIS etc. are desirable but not essential.

Salary Range

The salary range for this position is $190k-130k CAD per year, depending on experience, plus benefits and bonus opportunities.



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