Administrative Support Specialist

1 week ago

Port Coquitlam, British Columbia, Canada City of Port Coquitlam Full time
Job Summary

This role is focused on providing exceptional customer service and performing routine administrative tasks. As a key member of our team, you will be responsible for providing information and assistance to the public and other departments, processing and maintaining office records, and performing various clerical duties.

Key Responsibilities
  • Provide excellent customer service to the public and other departments, responding to inquiries and resolving issues in a professional and courteous manner.
  • Process and maintain accurate and up-to-date office records, files, and reports, ensuring compliance with departmental procedures and regulations.
  • Perform various clerical duties, including data entry, typing, and filing, with a high level of accuracy and attention to detail.
  • Act as a receptionist for the work area, greeting and redirecting customers, and providing general information and assistance.
  • Operate a variety of standard office software and equipment, including Microsoft Office and other productivity tools.
Requirements
  • Completion of Grade 12.
  • Six (6) months recent experience in a front-line customer service role.
  • 50 awpm typing speed.
  • Intermediate proficiency in Microsoft Word and Outlook.
  • Beginner proficiency in PowerPoint and Excel.
  • Working knowledge of business English, spelling, punctuation, and arithmetic.
  • Working knowledge of office practices and procedures.
  • Working knowledge of the applicable regulations, policies, and practices which govern departmental activities.
  • Ability to deal effectively and professionally with members of the public, other City staff, and elected officials.
  • Ability to represent the City and Department in a positive, professional manner.
  • Ability to operate a variety of standard office equipment and software.
Why Work for Us?
  • An hourly starting wage of $ rate of pay).
  • We take our work seriously but not ourselves.
  • We have a positive attitude about the work we perform.
  • We care deeply about our community.
  • Our organization is the ideal size for you to make a difference and have an impact.
  • We have a strong learning culture and want our people to grow and succeed.
  • We are a living wage employer.

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