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Senior Renewal Manager

1 month ago

Toronto, Ontario, Canada Ecovadis Full time

About the Role

The Renewal Manager at EcoVadis is responsible for driving the renewal of contracts with existing customers, ensuring the continued adoption of our sustainability solutions. This role requires strong negotiation skills, the ability to craft strategies with internal partners, and a focus on maximizing revenue growth while minimizing revenue attrition.

Key Responsibilities

  • Develop and implement successful negotiation strategies to secure favorable contract terms and identify incremental expansion sales revenue.
  • Partner with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for customers.
  • Maintain an accurate forecast of renewals in your territory, identify at-risk renewals, and develop strategies to drive timely closure of renewals.
  • Work with manager and other internal partners to deliver continuous improvements to the renewal processes.

Requirements

  • 7+ years of experience in a Sales, Operations, or Account Management capacity with a focus on fostering strong client relationships.
  • Proven success record achieving goals/targets/KPI's in Sales, Operations, or Account Management.
  • Strong objection-handling skills and experience with value-based contract negotiations.
  • Ability to collaborate with cross-functional teams.
  • Demonstrated experience with process management, financial competency, and understanding of Salesforce CRM.
  • Strong skills in coordination and communication.
  • Fluent in English and additional language would be an asset.

About EcoVadis

EcoVadis is a leading provider of sustainability risk management and supply chain sustainability solutions. Our mission is to drive improvement at scale in our customers' value chain sustainability programs.