Senior Manager, Grocery Strategy

2 days ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

Royal Bank of Canada's Enterprise Partnerships team is responsible for identifying, securing, and fostering deep relationships with partners that are mutually beneficial to the enterprise, our clients, and our partners.

These high-value, strategic partnerships accelerate member value and engagement for RBC's award-winning loyalty program, Avion Rewards and across the enterprise, while providing value to our strategic partners in delivering against their objectives and goals.

Our strategic partnerships are comprised of industry and category leaders with long-term entrenched relationships across the enterprise.

Key Responsibilities
  • Implement and succeed in Enterprise Partnership's Grocery strategy through anchor partners.
  • Collaborate across external partners, enterprise LOBs, and cross-functional teams within Loyalty to ensure engagement and alignment of opportunities for partner integration and growth.
  • Establish and implement a best-in-class partner experience and solidify the reputations of Enterprise Partnerships, Avion Rewards, and RBC as leaders in the Grocery and Loyalty space.
Requirements
  • 5+ years of experience in partnerships, client service, or relationship management growing relationships and achieving mutually beneficial objectives and goals.
  • Direct experience in Grocery and/or Retail organizations to inform sector strategy insights and approach.
  • Strong consultative skillset and ability to translate via above-average PowerPoint skills.
  • Strong communication skills; able to effectively convey information and ideas while bringing simplicity to complexity.
  • Experience navigating Enterprise relationships with leading brands and cultivating mutually beneficial business value in market at pace.
  • Experience leading partner conversations and building relationships with key day-to-day contacts.
  • Demonstrated ability to manage multiple priorities & meet deadlines in a fast-paced environment.
  • A sense of pride in maintaining consistent high levels of performance and attention to detail.
  • Self-starter approach with a strong bias for action, drive to impact, sense of curiosity, and ability to build trust and alignment.
  • Strong ability to work in a collaborative and supportive way in cross-functional teams and across a large matrixed organization while being able to adapt in ambiguous, agile, and rapidly changing environments.
What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.


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