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Senior Manager, Grocery

2 months ago

Toronto, Ontario, Canada RBC Full time
Job Summary

RBC's Enterprise Partnerships team is responsible for identifying, securing, and fostering deep relationships with partners that are mutually beneficial to the enterprise, our clients, and our partners.

These high-value, strategic partnerships accelerate member value and engagement for RBC's award-winning loyalty program, Avion Rewards, and across the enterprise, while providing value to our strategic partners in delivering against their objectives and goals.

Key Responsibilities
  • Implement and succeed Enterprise Partnerships Grocery strategy through anchor partners
  • Manage day-to-day relationships with Grocery Partners
  • Support Director, Senior Director, and Vice President, Enterprise Partnerships to ensure overall program alignment, growth, and successful outcomes
  • Establish sector expertise within Grocery and proactively identify and assess insights, market research, and emerging trends to inform vertical strategy development and its ongoing evolution
  • Build strong and relevant partner journeys along with effective workstream and project management frameworks to help achieve partner and program objectives and KPIs
  • Establish ongoing touchpoints with key stakeholders, executives, and functional partners to ensure continuing alignment of partnership activities and key business strategies
  • Collaborate across enterprise LOBs and cross-functional teams to establish an integrated One RBC approach with anchor grocery partners
  • Support the preparation of monthly, quarterly, and annual business reviews with key partners to drive engagement, identify new opportunities for integration, and foster best-in-class partnerships
Requirements
  • 5+ years of experience in partnerships, client service, or relationship management growing relationships and achieving mutually beneficial objectives and goals
  • 5+ years of direct experience in Grocery and/or Retail organizations to inform sector strategy insights and approach
  • Strong consultative skillset and ability to translate via above-average PowerPoint skills
  • Strong communication skills; able to effectively convey information and ideas while bringing simplicity to complexity
  • Experience navigating Enterprise relationships with leading brands and cultivating mutually beneficial business value in market at pace
  • Experience leading partner conversations and building relationships with key day-to-day contacts
  • Demonstrated and above-average ability to manage multiple priorities & meet deadlines in a fast-paced environment
  • A sense of pride in maintaining consistent high levels of performance and attention to detail
  • Self-starter approach with a strong bias for action, drive to impact, sense of curiosity, and ability to build trust and alignment
  • Strong ability to work in a collaborative and supportive way in cross-functional teams and across a large matrixed organization while being able to adapt in ambiguous, agile, and rapidly changing environments
What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work