Customer Service Representative

2 weeks ago


Oakville, Ontario, Canada Savers Full time
About Savers

We are a leading thrift operator with a mission to champion reuse and inspire a sustainable future. Our business model is designed to redirect billions of pounds of used items away from landfills and onto our store racks and shelves, providing valuable funding for local nonprofit organizations.

Our Culture

At Savers, we celebrate uniqueness and foster an inclusive environment where team members can grow and develop their careers. We invest in our people through comprehensive training and development programs, ensuring they have the skills and expertise needed to excel in their roles.

Job Summary

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will create an exceptional experience for our customers, donors, and other team members, working collaboratively to drive sales and achieve business objectives.

Key Responsibilities
  • Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner
  • Contribute to a positive store environment, promoting a culture of respect and inclusivity among team members and customers
  • Process transactions efficiently and accurately, maintaining high standards of cash handling and security procedures
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary: $45,000 - $60,000 per year, depending on location and experience
  • Comprehensive extended health care plans for full-time team members
  • Company-paid life and AD&D insurance
  • A Group Registered Retirement Savings Plan (RRSP) with generous company matching provision
  • Paid time off for leisure or hobbies
  • Mental health services to support daily life
About the Location

Savers operates over 300 stores across North America, providing opportunities for growth and development in a dynamic and fast-paced retail environment. If you're passionate about delivering exceptional customer service and working in a collaborative team, we encourage you to apply for this exciting opportunity.



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