Customer Service Representative

2 days ago

Oakville, Ontario, Canada Urban Effects Cabinetry Full time
Job Title: Customer Service Representative - Territory ManagerAbout Us:

At Urban Effects Cabinetry, we are dedicated to delivering exceptional customer experiences through our innovative products and services. Our team is passionate about helping homeowners create their dream spaces, and we're looking for a skilled Customer Service Representative to join our team.

Job Overview:

We are seeking a highly motivated and results-driven Customer Service Representative to manage our North Eastern Ontario territory. As a key member of our sales team, you will be responsible for achieving and exceeding sales targets, building strong relationships with customers, and providing exceptional service to drive business growth.

Responsibilities:
  • Develop and execute area business plans that align with company goals and objectives
  • Buildd strong relationships with customers, including regular communication, product knowledge, and excellent customer service skills
  • Meet or exceed sales targets through effective sales planning, execution, and reporting
  • Assist in the development and setup of product line and customer-specific plan-o-grams
  • Participate in special projects, including new store set-ups, overnight resets, tradeshows, and weekend events as required
Requirements:
  • Post-secondary education in business, sales, or marketing preferred or equivalent experience
  • Valid driver's license issued by the province in which you are working
  • 2-5 years of in-store merchandising, service, or outside sales experience
  • Excellent verbal, written communication skills and presentation skills
  • Team player with a proactive, positive attitude and honed interpersonal skills
  • A proven track record of superior customer service and sales accomplishment
What We Offer:

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, as well as opportunities for career growth and professional development. You will also enjoy a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) program with company match, and paid time off.

Location:

The successful candidate will be based in North Eastern Ontario, with a territory covering Barrie, Owen Sound, Sudbury, Sault Ste. Marie, and Collingwood. Overnight travel may be required, including air travel, and willingness to work non-standard hours as needed.

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