Customer Service Team Member
2 days ago
At beBee Professionals, we are seeking a dedicated Customer Service Team Member to join our team in Waterloo, Canada. This role offers an opportunity to provide exceptional customer service and contribute to a supportive work environment.
About the Role:The successful candidate will be responsible for handling customer inquiries via various communication channels, providing product information, resolving issues in a timely and professional manner, documenting interactions, and collaborating with colleagues to improve service processes.
Key Responsibilities:- Respond to customer inquiries and concerns in a prompt and courteous manner.
- Offer guidance on products and services to customers.
- Address and resolve customer complaints in accordance with company policies.
- Maintain accurate records of customer interactions and feedback.
- Work collaboratively with team members to optimize service delivery and improve overall customer satisfaction.
- A high school diploma or equivalent; additional education is advantageous.
- Prior experience in customer-facing roles or related fields.
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with customer service software and tools.
- A competitive hourly wage and performance-based bonuses.
- An inclusive health benefits package.
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2 months ago
Waterloo, Ontario, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Waterloo is seeking a skilled Food Service Supervisor to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for managing staff, maintaining quality standards, and ensuring excellent customer service.Key Responsibilities:Supervise and coordinate the activities of food...
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Waterloo, Ontario, Canada Equitable CA Full timeAbout UsWe are a recognized service leader in the insurance industry, serving Waterloo Area and Southwestern Ontario as one of the Top Employers.Job DescriptionThis role involves handling incoming telephone calls and responding to email inquiries as a brand ambassador for our company. You will be providing excellent client service to internal and external...
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Customer Service Representative
2 months ago
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