Customer Service Representative

2 months ago


Waterloo, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a highly skilled Service Excellence Specialist to provide exceptional service to our customers at beBee Professionals in Waterloo, Canada. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate and timely information about our products and services.
  • Resolve customer complaints in a professional and courteous manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this role.




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