Strategic Partner Business Development Manager

4 weeks ago

Mississauga, Ontario, Canada Safe-Guard Full time

Job Overview



In this dynamic role, you will be responsible for driving revenue growth and operational efficiency for Safe-Guard's OEM channel by developing and executing business strategies with cross-functional teams. Your focus will be on fostering mutual success with Key Partners through effective relationship management, sales planning, and market development.

Key Responsibilities:


  2. Lead quarterly business reviews to strategize with senior-level Key Partners and achieve business objectives.
  3. Foster strong relationships with mid and senior-level Key Partner personnel to promote product adoption and increase profitability.
  4. Develop medium- and long-term strategies to drive adoption and penetration of Safe-Guard products, services, and solutions that grow partner and company revenue.
  5. Onboard, develop, and lead a team to achieve Key Partner and Company goals.
  6. Analyze program data and processes to identify issues impacting productivity, efficiency, quality, and service delivery.
  7. Implement processes and initiatives across the organization to drive revenue and customer service excellence.
  8. Review operational metrics, KPIs, reports, external data, and market trends to identify opportunities for growth and retention.
  9. Maintain industry market intelligence and provide competitive analysis as required.
  10. Develop short-, medium-, and long-term strategies to achieve annual goals and objectives.
  11. Rank performance against objectives and provide forecasts to leadership.
  12. Collaborate with Claims Operations and Risk Management teams to analyze overall program performance and identify action plans.
  13. Coordinate with internal and Partner Technology teams to identify solutions driving business growth.
  14. Deliver business solutions, reporting, analytics, and accounting services to client management.
  15. Provide leadership, coaching, training, and development to an internal team of Key Partner support personnel.
  16. Influence multiple functions and external service providers to achieve Key Partner account objectives.
  17. Demonstrate critical thinking skills to develop dynamic business strategies.
  18. Drive Key Partner retention and profitability.


Requirements:




  • Bachelor's or Master's degree in Business, Technology, or Operations Management.
  • 5+ years of expertise in Key Account Partner Relationship Management.
  • 3+ years of previous leadership experience leading a team focused on Key Accounts/Key Partner relationship management.
  • Knowledge of standard systems and subject matter expertise in claims adjudication, Dealer onboarding operations, Retail Dealer Finance and Insurance operations, menu systems, F&I third-party administration, Automotive OEM Financial Services, or Retail F&I operations.
  • Proven experience in sales planning, business, and market development; ability to take ownership of client portfolios and drive business.
  • Business acumen: ability to forecast with accurate data analysis.
  • Demonstrated ability to leverage internal and external resources to achieve objectives.
  • Excellent written and verbal communication skills: demonstrated ability to deliver precise and well-organized presentations.
  • Strong analytical, problem-solving, relationship, and account management skillset.
  • Entrepreneurial spirit, self-starter, pro-active, proven track record of sales success.
  • Flexible schedule with the ability and willingness to travel up to 35%.
  • Authorization to work in Canada and successful background check.


Salary and Benefits:



Estimated salary range: $80,000 - $120,000 per annum, depending on experience.

Safe-Guard offers a comprehensive benefits package, including auxiliary medical, prescription, dental, and vision insurance, Registered Retirement Savings Plan, Long-Term Disability Insurance, Life Insurance, Pet Insurance, Paid Holidays and Time Off, Employee Referral Program, Employee Assistance Program, Wellness Programs, Paid Community Service Opportunities, Tuition Reimbursement Program, Ongoing Training & Personal Development, and more.

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