Technical Support Specialist
2 weeks ago
As a Service Desk Specialist at NAV CANADA, you will be the primary point of contact for employees requiring technical assistance. You will respond to inquiries and provide support across various channels, ensuring timely resolution of technical issues and service requests.
Key Responsibilities- Technical Support: Assist users with software installations, configurations, and updates, as well as incident resolution.
- Account Management: Provide password reset services, create new user accounts, and manage mobile technologies on the secure authentication server.
- Ticket Management: Create tickets for each customer interaction, escalate issues as necessary, and monitor tickets for timely resolution.
- Education: A recognized university or community college degree in computer science or information systems, or equivalent combination of education, training, and experience.
- Experience: Familiarity with IT support, technical troubleshooting, and customer service principles.
- Skills: Proficiency in MS Office, Windows, and mobile device management, as well as knowledge of ITIL framework and ticket tracking tools.
We are committed to creating a diverse and inclusive workforce, and we encourage applicants from all backgrounds to apply. NAV CANADA offers a challenging work environment, competitive compensation, and opportunities for growth and development.
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada Canada Inc. Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Canada Inc. The successful candidate will provide technical support to our users, troubleshoot issues, and provide training and advice as needed.Key Responsibilities:Provide technical support to users via phone, email, or...
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Technical Support Specialist
2 weeks ago
Ottawa, Ontario, Canada Canlan Sports Full timeJob Title: Technical Support SpecialistAt Canlan Sports, we are seeking a skilled Technical Support Specialist to join our team.Key Responsibilities:Provide technical support to employees and customersInstall and configure computer systems and softwareTroubleshoot and resolve technical issuesPerform backups and recoveries of dataRequirements:1-2 years of...
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada Canada Inc. Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Canada Inc. The successful candidate will be responsible for providing technical support to our users, troubleshooting issues, and implementing solutions.Key Responsibilities:Respond to user inquiries and provide technical...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timeWe are seeking a Technical Support Specialist to provide technical assistance to our customers and internal teams. The ideal candidate will have a strong understanding of computer hardware and software, as well as experience with troubleshooting and problem-solving.The successful candidate will be responsible for responding to customer inquiries,...
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Technical Support Specialist
2 weeks ago
Ottawa, Ontario, Canada baby enRoute Full timeAbout This RoleBaby enRoute is seeking a dedicated and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to our customers, ensuring their issues are resolved promptly and effectively.Key Responsibilities:Technical Support: Respond to...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada Veryk Inc Full timeWe are seeking a skilled Technical Support Specialist to join our team at Veryk Inc. The ideal candidate will have a Bachelor's degree and 2 years of experience in providing technical support to users.Key ResponsibilitiesRespond to user inquiries and resolve technical issues related to computer systems.Research and implement solutions using technical manuals...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timebeBee Professionals is seeking a skilled Technical Support Specialist to provide technical assistance and support related to computer systems, hardware, or software. The ideal candidate will have a strong background in computer science and experience in a help desk support role.Key Responsibilities:Provide technical support and assistance to employees and...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timeWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting hardware and software issues, resolving customer...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada Veryk Inc Full timeWe are seeking a skilled Technical Support Specialist to join our team at Veryk Inc. The ideal candidate will have a strong background in computer systems and a passion for providing excellent customer service.Key Responsibilities:Provide technical support to users experiencing difficulties with computer systemsResearch and implement solutions using...
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada Veryk Inc Full timeWe are seeking a skilled Technical Support Specialist to join our team at Veryk Inc. The ideal candidate will have a Bachelor's degree and 2 years of experience in providing technical support to users.Key Responsibilities:Respond to user inquiries and provide solutions to technical difficultiesConsult user guides, technical manuals, and other documents to...
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada Canada Inc. Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Canada Inc. The successful candidate will be responsible for providing technical support to our users, resolving issues with computer systems, and implementing solutions.Key Responsibilities:Respond to user inquiries and...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timeWe are seeking a skilled Technical Support Specialist to provide technical assistance to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing technical advice and guidance.Requirements:Bachelor's degree in Computer Science, Information Technology, or a related fieldAt least 3...
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Technical IT Support Specialist
5 days ago
Ottawa, Ontario, Canada NewFound Recruiting Full timeAt NewFound Recruiting, we are seeking a highly skilled Technical IT Support Specialist to join our team in Ottawa, Ontario.This is a full-time position with a competitive salary range of $55,000 - $65,000 per year, depending on experience.About the JobWe are looking for an individual who can provide exceptional user support and IT service desk services,...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada Canada Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Canada Inc. The ideal candidate will have a strong background in information technology and be able to provide expert-level support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot and resolve...
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada N-able Technologies Ltd. Full timeAbout the RoleN-able Technologies Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering high-quality service and support to our partners via phone, email, and/or chat.Key ResponsibilitiesCombine technical knowledge and problem-solving skills to provide an excellent...
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada Intertape Polymer Group Full timePosition OverviewAt Intertape Polymer Group, we are seeking a highly skilled Technical Support Specialist to join our team. This role is responsible for providing technical support to national accounts, distributors, and end users. The successful candidate will partner with sales to analyze customer situations and provide technical sales support and guidance...
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Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada ThreeDify Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at ThreeDify.Key Qualifications:• Bachelor's or Master's degree in Mining or Geological Engineering.• Proficiency in General Mining Software Packages and Microsoft Excel.• Strong analytical and problem-solving skills, with the ability to work independently and as part of a...
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Technical Support Specialist
4 weeks ago
Ottawa, Ontario, Canada ThreeDify Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at ThreeDify. The ideal candidate will possess a strong background in Mining or Geological Engineering and have experience with General Mining Software Packages and Microsoft Excel.Key Responsibilities:• Conduct thorough testing of geology and mining software.• Collaborate with...
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Technical Support Specialist
7 days ago
Ottawa, Ontario, Canada CB Canada Full timeCompany OverviewCB Canada is a not-for-profit organization that seeks to make a positive impact in the community. Our team of dedicated professionals is committed to providing exceptional service and support to our clients.Compensation: $21.00 - $24.00 per hourThe RoleWe are currently seeking a Technical Support Specialist to join our team. As a key member...
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Technical Support Specialist
3 weeks ago
Ottawa, Ontario, Canada N-able Technologies Ltd. Full timeWe are seeking a highly motivated and technical individual to join our Support team as a Technical Support Specialist. In this role, you will be responsible for delivering high-quality service and support to our partners via various communication channels. You will utilize your technical knowledge and problem-solving skills to provide an excellent support...