Regional Account Representative

4 weeks ago


Québec, Quebec, Canada Rogers Communications Full time

At Rogers Communications, we're seeking a skilled Regional Account Representative to join our team. As a key member of our Field Operations team, you'll be responsible for managing assigned store territories to execute on key priorities and metrics.

Key Responsibilities:

  • Build relationships with assigned store's sales reps and management to achieve quotas and deliver on priorities
  • Assist in designing and developing promotions to achieve targeted market share and revenue within territory
  • Train and coach Retailer's Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers
  • Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days
  • Develop and execute Vendor Fairs/Off-Site Events/Community Events Brand Support and maximize market share
  • Timely customer issue resolution and response to Retailer's escalations/inquiries
  • Analyze sales reports and territory sales breakdown by market/banner
  • Assign targets and build plans with Retailers based on percentage of contribution
  • Gather and provide feedback on market insights and competitive intelligence for assigned territory
  • Ensure Rogers/FIDO/Chatr and residential cable products are properly represented (end-caps, functional demo's, current collateral, etc.)
  • Monitor inventory levels and report issues and recommendations to Management

Requirements:

  • Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry
  • Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment
  • Excellent analytical, problem solving, planning, and organizational skills
  • Solid interpersonal, communication, and relationship-building skills
  • Ability to work independently and as a team member
  • Territory management experience is preferred
  • Ability to work effectively under pressure in a fast-paced environment
  • Willingness to work flexible hours to meet changing deadlines

Additional Requirements:

  • A valid security worker licence may be required in certain provinces
  • A credit check and drivers abstract may be required depending on the role

About Rogers Communications:

We believe in creating a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.



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