Territory Account Manager

4 weeks ago

Montreal, Quebec, Canada Kohl & Frisch Limited Full time

About the Role

Kohl & Frisch Limited is seeking a highly motivated and experienced Territory Account Manager to promote our programs to independent retail pharmacies in Quebec, resulting in increased market share.

Key Responsibilities

  • Market Share Growth: Make recommendations and provide ongoing feedback for growing Kohl & Frisch's market share in the independent market.
  • New Business Development: Recruit new independent pharmacies/customers and provide update reporting on the progression of ongoing leads.
  • Account Management: Provide account management and facilitate issue resolution by collaborating with internal departments.
  • Customer Solutions: Offer new or alternative programs/solutions based on customer needs.
  • Industry Knowledge: Maintain strong industry/market knowledge; identify changes in the competitive landscape.
  • Customer Relationship Management: Utilize CRM to manage and maximize customer relationships by updating the customer records.
  • Compliance and Profitability: Ensure that all primary accounts in the Quebec territory are adhering to compliance, are profitable and provided with effective support purchase metrics.
  • Secondary Accounts: Monitor all secondary accounts for potential growth, minimum volume thresholds, and profitability.
  • Call Cycle: Maintain a consistent call cycle with all accounts within your designated territory.

Requirements

  • Education and Experience: Completion of undergraduate university degree or equivalent combination of education and experience.
  • Industry Experience: Experience selling generic pharmaceuticals, wholesale services, and/or banner products to independent pharmacies is preferred.
  • Years of Experience: 5+ years of related experience.

Qualifications

  • Reimbursement and Banner Models: Solid understanding of pharmacy reimbursement and various banner/program models considered an asset.
  • Business Acumen: Strong business/financial acumen.
  • Communication Skills: Exceptional bilingual communication skills, both verbal and written.
  • Industry Trends: Ability to interpret industry trends and competitive information and develop strategies to respond to changes in the marketplace.
  • Relationship Building: Strong ability to build and maintain relationships with current and potential customers as well as internal partners.
  • Travel: Willingness to travel 50%.
  • Salesforce Experience: Salesforce experience is an asset.

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