Customer Service Supervisor

3 weeks ago


Sioux Lookout, Canada Fresh Market Foods Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Supervisor to join our team at Fresh Market Foods. As a key member of our store operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring excellent customer service.

Key Responsibilities
  • Supervise and coordinate activities of staff
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
Requirements
  • Excellent oral communication skills
  • Flexibility and reliability
  • Ability to multitask and work in a fast-paced environment
  • Standing for extended periods
Benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)


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