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Climate Action Program Governance Specialist
1 month ago
The Climate Action Program Governance Consultant plays a critical role in supporting the development and implementation of Toronto Hydro's Climate Action Plan. This includes engaging with key external partners and internal subject matter experts to facilitate grid-readiness for widespread electrification and high performance of the Climate Advisory Services initiative.
Key Responsibilities:- Monitor the overall performance of the Climate Action Plan and related corporate decisions and resolutions of City Council, as well as risks and opportunities that could affect Toronto Hydro's attainment of internal and external climate action targets or other outcomes.
- Support the establishment of clear metrics, Key Performance Indicators (KPI's) and targets to track progress on climate action plan objectives and presents regular progress reports to senior management, demonstrating the organization's commitment to climate action and its achievement towards set targets.
- Act as a key contributor in the preparation of all external reporting documents including but not limited to the annual Climate Action Plan Status Report.
- Collaborate with subject matter experts to extract technical information and transform it into easily understandable content tailored for public audiences.
- Lead the development and execution of initiatives to identify and implement potential internal process improvements that can enhance service to customers looking to electrify their homes and businesses.
- Stay informed about emerging electrification technologies and trends, supporting the integration of relevant advancements into customer support strategies and internal processes.
- Collaborate with Media & Public Relations, Customer Care, Key Accounts, Government Relations, and other groups as appropriate to develop aligned positions and messaging on climate-related technologies and topics.
- Support and manage engagements with the City of Toronto Environment & Climate Division, particularly as it relates to the Climate Action Plan, the City's TransformTO Net Zero Strategy, and related climate matters.
- University degree in business, environmental studies, engineering, and/or public policy (Preferred)
- Advanced degree in business, environmental studies, engineering, law, and/or public policy (Preferred)
- Seven (7) or more years' experience working on climate initiatives and/or within energy operations.
- Demonstrated experience working with clients or senior leaders on highly complicated or sensitive matters, files.
- Experience in a utility, consultancy or governmental body is an asset.
- Superior knowledge of the internal operations of electrical utilities including core processes.
- Demonstrated knowledge of climate action, energy, and regulatory processes, policy and structure.
- Results-oriented approach, with the experience and ability to work in a multidisciplinary team in a considerate way, including the ability to mediate and find common ground in areas of disagreement.
- Strong understanding of government processes, procedures and institutions as they relate to Toronto Hydro.
- Demonstrated high performance in building relationships and effective partnerships within and across organizations.
- Excellent verbal and written communications skills with well-established stakeholder management skills.
- Proven customer focus with demonstrated ability to build effective relationships with internal customers, external providers, and industry contacts.
- Strong organizational skills and ability to track, monitor and report results to senior management in a fast-paced environment.
- Superior research and analytical skills.
