Customer Support Specialist

1 week ago


Vancouver, British Columbia, Canada Ditto Full time

About Ditto

Ditto is a technology company that offers best-in-class recruitment software to staffing firms and hiring managers.

We are looking for a Customer Support Specialist to help us service our growing customer base. If you are ready to take your career to the next level, Ditto Hire is the company to join.

What we need:

  • A customer support background with experience in supporting large platforms
  • Excellent communication skills
  • Ability to learn quickly

Job Responsibilities

The Customer Support Specialist will be responsible for providing friendly and efficient support to customers via telephone, email, and support systems. This includes accurately recording and documenting activity through the ticket system, ensuring effective communication with customers, colleagues, and management, and performing ad-hoc functions and projects.

Requirements

  • Resourceful with a strong sense of urgency
  • Friendly and helpful
  • Excellent telephone manners
  • Ability to take initiative and solve problems
  • Good time management skills
  • Ability to work under pressure
  • You like to share knowledge
  • Quick learner and comfortable in a dynamic tech environment

Benefits

  • Competitive compensation: $60,000 - $80,000 per year
  • Comprehensive time-off and generous leave policies
  • Excellent working environment with exceptionally smart people
  • Collaborative, transparent, and fun office culture
  • Accelerated professional development
  • Constant learning and improvement


  • Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Customer Support SpecialistEightSix Network is seeking a highly skilled and customer-focused Customer Support Specialist to join their team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Vancouver, British Columbia, Canada Rewind Software Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Rewind Software. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met with the highest level of care and attention.Key Responsibilities:*...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job Title: Siding Installation SpecialistJob Summary: We are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, floors, and fences.Key Responsibilities:Install and repair...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About VBS Siding SpecialistWe are a dynamic company seeking a skilled Exterior Installation Specialist to join our team.Salary and BenefitsThe successful candidate will be offered a competitive salary of $55,000 per year, commensurate with experience.Job DescriptionAs an Exterior Installation Specialist at VBS Siding Specialist, you will be responsible for...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job Title: Siding Installation SpecialistJob Summary: We are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key Responsibilities:Install and repair exterior...


  • Vancouver, British Columbia, Canada Hootsuite Full time

    Why Hootsuite?We're a global leader in social media management, and we're looking for a talented Customer Support Specialist to join our team.What we do:Help our customers succeed on social mediaProvide expert support and guidanceCollaborate with cross-functional teamsSee it in action:Read our success storyWatch our videoResources:Learn moreConnect with...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job SummaryWe are seeking a skilled Siding Installer to join our team at VBS Siding Specialist. As a key member of our installation crew, you will be responsible for installing and repairing exterior prefabricated products, ensuring high-quality results that meet our customers' expectations.


  • Vancouver, British Columbia, Canada Dapper Labs Full time

    Customer Support SpecialistDapper Labs is seeking a skilled Customer Support Specialist to join our Global Customer Support team. As a key member of our team, you will be responsible for providing exceptional support to our users, helping them navigate our Dapper Wallets and collectible experiences.Key Responsibilities:Provide timely and effective support to...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    We are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a key member of our crew, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key Responsibilities:Install and repair siding, decks, and fencesDetermine layout and installation...


  • Vancouver, British Columbia, Canada chatr mobile Full time

    At Chatr Mobile, we are seeking an experienced and skilled Customer Support Liaison Specialist to join our team. This role is perfect for someone who is passionate about delivering exceptional customer experiences.Salary: The estimated annual salary for this position is between $35,000 - $45,000, depending on experience and qualifications.Job...


  • Vancouver, British Columbia, Canada Tipalti Full time

    **Job Summary**The Customer Support Specialist will work closely with customers to resolve technical issues and provide exceptional support. This role requires strong communication skills, technical knowledge, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to customer inquiries and issues through ZendeskInvestigate and...


  • Vancouver, British Columbia, Canada Teleperformance Full time

    OverviewWe are seeking a skilled Technical Customer Support Specialist to join our team at Teleperformance. As a key member of our customer experience management team, you will play a vital role in connecting our clients with their customers through exceptional technical support.Key ResponsibilitiesProvide first-level technical solutions for product...

  • IT Network Specialist

    2 weeks ago


    Vancouver, British Columbia, Canada TEG BAINS SPECIALIST INC. Full time

    Job Title: Computer Network TechnicianWe are seeking a skilled Computer Network Technician to work with TEG BAINS SPECIALIST INC.The successful candidate will have excellent problem-solving skills and be able to provide top-notch support to our network users.Key Responsibilities:Maintain and troubleshoot LANs, WANs, mainframe networks, and computer...


  • Vancouver, British Columbia, Canada Pixieset Full time

    Senior Customer Support SpecialistWe're seeking a skilled Senior Customer Support Specialist to join our team at Pixieset, a dynamic company dedicated to providing photographers and creative professionals with innovative tools to showcase their talent and grow their business.Salary Range: CAD $40,850 - $60,900 annually, based on skills, experience, and...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    Job Title: Technical Support SpecialistAbout the Position:beBee Professionals is looking for a Technical Support Specialist to join our team in Vancouver. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. They will be responsible for providing technical support to...


  • Vancouver, British Columbia, Canada Pixieset Full time

    Customer Support RolePixieset is seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide high-quality support to customers through various channels,...


  • Vancouver, British Columbia, Canada B4U Videos & Computer Repair and Punjab Wireless Full time

    We are seeking a highly skilled IT Support Specialist to join our team at B4U Videos & Computer Repair and Punjab Wireless. In this role, you will be responsible for providing technical assistance and support to our customers.About the RoleThis is a full-time position with an estimated salary of $45,000 per year, based on average US salaries for similar...


  • Vancouver, British Columbia, Canada Rewind Software Full time

    Customer Support Analyst Job DescriptionWe are seeking a dedicated and enthusiastic Customer Support Analyst to provide exceptional customer support to Rewind's customers. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service.This is a full-time position based in Vancouver, Canada, with a 9am-5pm PST...


  • Vancouver, British Columbia, Canada Aspire Richmond Support Society Full time

    As a Community Rehabilitation Specialist at Aspire Richmond Support Society, you will play a vital role in facilitating successful reintegration of offenders into the community.Your primary responsibilities will include assessing offenders' prospects for reintegration and developing rehabilitation programs tailored to their unique needs.You will work closely...


  • Vancouver, British Columbia, Canada Tidalis Full time

    About the RoleTidalis Americas Ltd. is seeking a highly skilled Customer Support Engineer to join our team in Burnaby, BC. As a key member of our support team, you will be responsible for addressing customer issues, collaborating with internal teams, and ensuring customer satisfaction.Key ResponsibilitiesResolve configuration problems and assist with...