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Acquisitions Strategy Lead

1 month ago

Toronto, Ontario, Canada RBC Direct Investing Inc. Full time

Job Opportunity

Reporting to the Senior Director, Product & Strategy, this role has ownership over acquisition strategies for RBC Direct Investing and for optimizing acquisition volumes and costs through different channels. The successful candidate will be accountable for developing forecasts for net-client acquisition (including both gross acquisition and retention volumes) and for driving initiatives to deliver against that goal.

Key Responsibilities

  • Ownership of and accountability for client acquisition and retention results
  • Accountable for the annual budgeting and ongoing forecasting process for net-acquisition activities
  • Accountable for optimizing client acquisition cost results across channels, segments, and offers
  • Lead others through the delivery of initiatives and strategies to grow client acquisition or reduce attrition
  • Lead deep dive analytics on key strategic questions relating to client net-acquisition, including opportunity analysis and sizing
  • Connect individual tactics and initiatives which support strategic pillars to identify synergies and opportunities to scale

Requirements

  • 7+ years in roles of increasing responsibility in client acquisition, client retention, or similar roles
  • Excellent interpersonal and communication skills (written and oral)
  • Experience in driving P&L outcomes and managing against acquisition and/or retention targets
  • Proven ability to break down complex strategic problems into individual parts
  • Proven ability to influence senior stakeholders and decision makers
  • Proven ability to partner with a diverse group of stakeholders to draw out diverse views & secure alignment
  • Degree in Business Administration, Marketing, Economics, Finance, or other quantitative field

What's in it for you?

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Acquisitions, Commercial Acumen, Communication, Decision Making, Group Problem Solving, Large Group Presentations, Organizational Change Management, Roadmapping, Strategic Planning, Strategic Thinking, Tactical Planning, Thought Leadership

At RBC Direct Investing Inc.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.