Schedule Manager

1 week ago

Ottawa, Ontario, Canada Castle Health Services Full time

Castle Health Services is a leading healthcare staffing agency dedicated to providing high-quality care professionals to various healthcare settings. Our team is committed to delivering exceptional patient care and creating a supportive environment for our healthcare professionals.

We are seeking an organized and detail-oriented Schedule Manager to join our dynamic team. The successful candidate will play a key role in coordinating and managing the scheduling of healthcare staff to ensure adequate coverage for all client facilities.

Key Responsibilities:

  • Coordinate daily and weekly schedules for healthcare professionals based on client needs.
  • Communicate with healthcare staff to confirm availability and assign them to appropriate shifts.
  • Ensure all shifts are filled in a timely manner and handle last-minute cancellations or changes efficiently.
  • Maintain up-to-date records of employee availability, certifications, and compliance requirements.
  • Build and maintain strong relationships with clients to understand their staffing needs and ensure a high level of service.
  • Work closely with the recruitment team to forecast staffing needs and ensure a continuous supply of qualified candidates.
  • Monitor employee performance and follow up on any client or staff issues related to scheduling.

Qualifications:

  • Previous experience in a scheduling or coordination role, preferably in healthcare or staffing.
  • Excellent organizational and time management skills with the ability to manage multiple priorities.
  • Strong communication skills, both written and verbal, with the ability to build positive relationships with staff and clients.
  • Proficiency in scheduling software and Microsoft Office Suite (Excel, Word, etc.).
  • Ability to work in a fast-paced environment and manage high-volume scheduling.
  • High level of attention to detail and problem-solving skills.
  • Flexibility to respond to scheduling needs outside of normal business hours if required.

Salary Range: $45,000 - $60,000 per year, depending on experience.

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