Front Desk Hotel Representative

4 weeks ago


Whitehorse, Yukon, Canada Skky Hotel Inc. Full time
Job Summary

We are seeking a skilled Front Desk Hotel Representative to join our team at Skky Hotel Inc. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
Requirements
  • Secondary (high) school graduation certificate
  • Experience an asset
  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Internet
  • Bondable
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
Work Environment

Skky Hotel Inc. is a dynamic and fast-paced hotel environment. The successful candidate will be required to work in a team-oriented setting, providing exceptional customer service to our guests.

What We Offer
  • Permanent position
  • 40 hours per week
  • English language


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