ServiceNow Architect

3 days ago


Montreal, Quebec, Canada RENAPS Full time
Job Title: ServiceNow Architect

At RENAPS, we are seeking a highly experienced ServiceNow Architect to join our team. As a ServiceNow Architect, you will be responsible for designing and implementing complex ServiceNow solutions in an enterprise-scale, multi-vendor environment.

Responsibilities:
  • Primary technical contact point for large and/or complex customers
  • Guide customers in adopting and improving digital transformation strategy leveraging ServiceNow
  • Develop the overall solution and technical roadmap for customers
  • Work closely with Solution Leads and ServiceNow Product Leads to ensure proposals are in line with established practices, products, and technical capabilities
  • Participate in customer governance meetings and work closely with Client Executive and Client Engagement Director to ensure overall success with customers
  • Provide oversight and technical direction to technical teams involved on the same or different projects for the same customer
  • Technical leader and mentor to others in ServiceNow architecture and technical communities
Requirements:
  • 8+ years of experience on ServiceNow
  • ServiceNow CIS-Hardware Management certified
  • ServiceNow CIS-Software Management certified
Nice to Have:
  • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
  • Bilingual (French & English)


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