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ServiceNow Platform Architect
1 month ago
WSP Canada is a leading professional services firm that future proofs our cities and environments. With over 12,000 team members across Canada, we are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks.
Job Title: ServiceNow Platform Architect OneITWe are seeking a highly skilled ServiceNow Platform Architect to join our team. As a ServiceNow Platform Architect, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that align with our company's strategic vision.
Key Responsibilities:- Define and implement ServiceNow platform architecture and design
- Develop and maintain ServiceNow standards and best practices
- Provide technical guidance and support for ServiceNow implementation
- Assess and improve ServiceNow instance health and performance
- Collaborate with cross-functional teams to ensure ServiceNow solutions meet business needs
- Bachelor's degree in Computer Science or related field
- 10+ years of experience with ServiceNow platform
- Experience with HTML5, JavaScript, jQuery, CSS
- Ability to build reports, dashboards, and homepages with ServiceNow or similar technologies
- Administration of a ServiceNow instance, including delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions
- Extensive experience with ITSM, ITOM, CMDB, CSM, Service Portal, and other ServiceNow modules and applications
- Experience integrating ServiceNow with external systems through REST APIs
- Experience with the ServiceNow Studio IDE
- Experience using the Workflow Editor to configure workflows
- ITIL Foundations certification is preferred
- Attractive pay and flexible work options
- Great corporate culture and comprehensive benefits
- Opportunities for career growth and professional development
- A collaborative and inclusive work environment
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP Canada is an equal opportunities employer and welcomes applications from diverse candidates.