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Medical Office Coordinator

2 months ago

Surrey, British Columbia, Canada Pure Life Health Centre Full time
About Pure Life Health Centre

Pure Life Health Centre is a rapidly growing healthcare organization dedicated to delivering exceptional patient care and services. Our team is passionate about helping individuals recover from pain and achieve optimal health and wellness.

Job Summary

We are seeking a highly skilled and experienced Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in managing our front office, supervising patient scheduling, billing, and claims, and providing exceptional customer service to our patients.

Key Responsibilities
  • Manage incoming and outgoing calls with a medical understanding and background
  • Manage and staff the front office
  • Supervise patient scheduling, billing, and claims
  • Report directly to senior staff and executive team
  • Manage inbound and outbound calls and sales leads
  • Provide quality control calls and understand and empathize with patients
Requirements and Qualifications
  • A college degree
  • Supervisory or management experience
  • Customer service experience, preferably in healthcare
  • Excellent computer skills
  • Proficiency with MS Office, Excel, and digital software
  • High energy and the ability to thrive in a fast-paced environment
  • Ability to work independently
  • Creativity, initiative, and a team-oriented outlook for problem-solving
  • A talent for finding opportunities for innovation and improvement for the business and the team
  • Experience with physiotherapy office work, medical billing, and/or management
What We Offer
  • Competitive compensation based on ability and performance
  • Health benefits
  • Flexible schedule
  • Paid time off
  • Opportunities for growth and professional development
Language and Work Location

English is the primary language of communication. The work location is in-person at our Surrey, BC office.