Hotel Operations Manager

1 week ago


Waterloo, Ontario, Canada Holiday Inn Express & Suites WaterlooSt. Jacobs Full time
Job Title:

Hotel Operations Manager

About the Role:

We are seeking a highly motivated and experienced Hotel Operations Manager to join our team at Holiday Inn Express & Suites Waterloo/St. Jacobs.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations of the hotel, ensuring seamless execution and continuous improvement.
  • Lead and manage a team of 5-10 staff members, providing guidance, support, and coaching to enhance their skills and performance.
  • Negotiate with suppliers to obtain materials and services that meet the hotel's quality standards and budget requirements.
  • Conduct regular training sessions to educate staff on new policies, procedures, and technologies.
  • Collaborate with clients to tailor the hotel's facilities to their needs, fostering strong relationships and driving repeat business.
  • Prepare and manage the hotel's budget, monitoring revenues and expenses to ensure financial sustainability.
  • Design and execute marketing strategies to increase occupancy rates and revenue.
  • Maintain accurate records and reports, ensuring compliance with industry regulations and company policies.
Requirements:
  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Excellent problem-solving and analytical skills, with the capacity to think critically and make informed decisions.
  • Proficiency in MS Office applications, including Word, Excel, Outlook, and PowerPoint.
Salary:

The estimated annual salary for this position is between $60,000 to $100,000, depending on qualifications and experience.

Benefits:
  • Dental plan.
  • Health care plan.
  • Vision care benefits.


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