Client Experience Specialist
1 week ago
At Royal Bank of Canada, we are committed to delivering exceptional client experiences and building lasting relationships. As a Client Experience Specialist, you will play a key role in creating a positive and memorable experience for our clients.
Key Responsibilities- Welcome and engage clients proactively, using empathy and hospitality-like skills.
- Actively listen to clients' needs and resolve concerns at the first point of contact.
- Assist clients with everyday banking needs using RBC's digital platforms.
- Provide client-centric advice and solutions to meet their needs.
- Prioritization of client needs and effective problem-solving skills.
- Excellent communication and interpersonal skills.
- Digital literacy and ability to adapt to new technologies.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits.
- A world-class training program in financial services.
- Excellent career development opportunities and access to a variety of job roles.
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Bilingual Client Experience Specialist
6 days ago
Ottawa, Ontario, Canada Scotiabank Full timeJob SummaryWe are seeking a skilled Bilingual Client Experience Specialist to join our team at Scotiabank.About the RoleThis exciting opportunity involves responding to and resolving client inquiries in a timely and efficient manner, both over the phone, via email, and through online chat. As a key member of our team, you will be responsible for providing...
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Client Experience Ambassador
5 days ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob OverviewThis role of the Client Concierge / Sales Administrator is to support our agency in elevating client experience and setting us apart from the competition.ResponsibilitiesGreet clients, prepare beverages, and maintain a welcoming atmosphere in the client lounge.Manage email accounts for team members, respond to messages within 15 minutes, and...
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Corporate Receptionist
4 weeks ago
Ottawa, Ontario, Canada Investment Planning Counsel Full timeAt Investment Planning Counsel, we are seeking a highly skilled Corporate Receptionist to join our team. As the primary point of contact for our clients and teams, you will embody our commitment to exceptional client service.The role of the Corporate Receptionist is multifaceted, requiring a warm and welcoming demeanor, excellent communication skills, and...
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Hearing Care Specialist
4 days ago
Ottawa, Ontario, Canada Sonova Full timeJob DescriptionWe are seeking a skilled Hearing Care Specialist to join our team in Ottawa Westend, ON. As a key member of our hearing care network, you will be responsible for providing exceptional client experiences focused on client counselling, product education, and recommendation.
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Corporate Receptionist
3 weeks ago
Ottawa, Ontario, Canada Investment Planning Counsel Full timeAt Investment Planning Counsel, we are seeking a highly skilled Corporate Receptionist to join our team. As the primary point of contact for our clients and teams, you will embody our commitment to exceptional client service.The role of the Corporate Receptionist is multifaceted, requiring a warm and welcoming demeanor, excellent communication skills, and...
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Client Experience Ambassador
4 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob OverviewThis role of the Client Concierge / Sales Administrator is to support our Agency in our efforts to elevate our Client Experience and set us apart from the Competition. The Client Concierge / Sales Administrator will be responsible for greeting clients that enter our facility, as well as supporting the entire team with email monitoring and...
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Corporate Receptionist
4 weeks ago
Ottawa, Ontario, Canada Investment Planning Counsel Full timeAt Investment Planning Counsel, we are seeking a highly skilled Corporate Receptionist to join our team. As the primary point of contact for our clients and teams, you will embody our commitment to exceptional client service.The role of the Corporate Receptionist is multifaceted, requiring a unique blend of administrative, communication, and interpersonal...
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Customer Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Experience SpecialistbeBee Professionals is looking for a Customer Experience Specialist to provide exceptional customer service to our clients in Ottawa. The successful candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The ideal candidate will be responsible for responding...
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Customer Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Experience SpecialistBeBee Professionals is looking for a Customer Experience Specialist to provide exceptional customer service to our clients. The successful candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Provide excellent customer service to...
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Client Support Specialist
4 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeBeBee Professionals is looking for a Client Support Specialist to join our team in Ottawa. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints.The ideal candidate should have a minimum of two years of customer service experience, excellent...
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Client Experience Ambassador
2 days ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeJob OverviewThe role of the Client Concierge/Sales Administrator is to enhance our agency's client experience and differentiate us from competitors. This position involves greeting clients, supporting the team with email monitoring, social media management, and other sales administrative tasks.Responsibilities and DutiesGreet clients and prepare...
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Client Care Specialist
4 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly skilled Client Care Specialist to join our team at beBee Professionals. In this role, you will provide essential care to clients in Ottawa, Canada, assisting them with daily living activities and promoting independence.Key Responsibilities:Assist clients with personal care and support, including assistance with hygiene, dressing, and...
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Client Success Specialist
4 weeks ago
Ottawa, Ontario, Canada Agility PR Solutions Full timeAbout Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions, empowering communicators to make meaningful connections with the media and amplify their stories.As a remote-first company, we're intentional about helping our teams realize their full potential, investing in their learning and development, and...
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Billing & Client Support Specialist
4 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeBilling & Client Support SpecialistWe are seeking a highly organized and self-motivated individual to join our team as a Billing & Client Support Specialist. The successful candidate will be responsible for making daily outbound billing calls to existing clients, acting as a liaison between our head office billing department and clients to resolve billing...
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Billing and Client Support Specialist
3 weeks ago
Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeBilling and Client Support SpecialistWe are seeking a highly organized and motivated individual to join our team as a Billing and Client Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate billing and payment processing.Key...
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Strategic Client Growth Specialist
2 days ago
Ottawa, Ontario, Canada Scotiabank Full timeUnlock Your Potential in a Dynamic RoleWe are seeking a highly skilled Strategic Client Growth Specialist to join our team in Canada.As a key member of our Business Development/Early Career Education Specialist (ECES) team, you will play a pivotal role in driving business growth and expanding our presence in the Canadian market.The ideal candidate will have...
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Commercial Client Support Specialist
2 days ago
Ottawa, Ontario, Canada Acera Insurance Full timeExplore a rewarding opportunity at Acera Insurance as a Commercial Client Support Specialist. In this role, you will be part of our dynamic team that provides unbiased insurance and risk management solutions to individuals, families, and businesses nationwide.
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Retail Experience Specialist
6 days ago
Ottawa, Ontario, Canada Savers Value Village Full timeAbout UsAt Savers / Value Village, we're more than just a thrift store – we're a community-driven organization that's passionate about reuse and sustainability. With over 300 stores across the United States, Canada, and Australia, our mission is to champion second-hand fashion and inspire a world where gently-used items are the norm.We supply our stores...
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Customer Experience Specialist
4 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeJob Title: Customer Experience SpecialistJob Summary:beBee Professionals is seeking a skilled Customer Experience Specialist to provide technical support to customers, troubleshoot and resolve technical issues, and deliver exceptional customer service. The ideal candidate will possess a strong background in customer service and technical support, with...
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Ottawa Client Support Specialist
4 weeks ago
Ottawa, Ontario, Canada beBee Professionals Full timeAbout the Role:We are looking for a skilled Ottawa Client Support Specialist to join our team at beBee Professionals. The successful candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Provide excellent customer service to clientsRespond to inquiries and resolve...