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Customer Service Supervisor

1 month ago

Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full time

Job Title: Customer Service Supervisor

Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and verifying the accuracy of work.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Train staff/workers in job duties, safety procedures and company policies
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Requirements:

  • 3-4 years of experience in a supervisory role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and experienced Customer Service Supervisor looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].