Customer Service Representative Supervisor

4 weeks ago


Markham, Ontario, Canada Bay Street Group Inc. Full time

Job Title: Customer Service Representative Supervisor

Job Summary: We are seeking a highly skilled Customer Service Representative Supervisor to join our team at Bay Street Group Inc. The ideal candidate will have a strong background in customer service, with experience in supervising a team and coordinating activities with other work units or departments.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Recruit and hire staff
  • Co-ordinate, assign and review work

Requirements:

  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years

Preferred Skills:

  • MS Office

Work Conditions and Physical Capabilities:

  • Attention to detail

Personal Suitability:

  • Client focus
  • Organized
  • Reliability
  • Team player

Work Term: Permanent

Work Language: English

Hours: 30 hours per week



  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorJob Summary: We are seeking a highly skilled Customer Service Representative Supervisor to join our team at Bay Street Group Inc. The successful candidate will be responsible for overseeing the customer service operations, ensuring that all customer inquiries are handled efficiently and effectively.Key...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorJob Summary: We are seeking a highly skilled Customer Service Representative Supervisor to join our team at Bay Street Group Inc. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative Supervisor to join our team at Bay Street Group Inc. The successful candidate will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences.Key Responsibilities:Co-ordinate activities with other...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    About the RoleWe are seeking an experienced Supervisor to lead our team of customer service representatives. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction and service quality.ResponsibilitiesEstablish and manage work schedules and procedures to optimize productivity and efficiency.Conduct...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job SummaryBay Street Group Inc. is seeking a highly skilled Customer Service Representative Supervisor to join our team. This is a full-time position responsible for overseeing the customer service team and ensuring exceptional customer experience.Key ResponsibilitiesCoordinate activities with other work units or departments to ensure seamless customer...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent customer service, and driving business growth.Key Responsibilities:Team...


  • Markham, Ontario, Canada Black & McDonald Full time

    About this CareerThe Centralized Call Centre Representative (bilingual) plays a vital role in our team, reporting to the Call Centre Supervisor. This position is focused on supporting work order creation for the FMO and Service departments to ensure exceptional facility services are delivered to our customers.Job DescriptionThis role requires effective...


  • Markham, Ontario, Canada CB Canada Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and chats.Key Responsibilities:Assist customers with placing orders,...


  • Markham, Ontario, Canada Allergan Aesthetics Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Allergan Aesthetics. As a Customer Service Supervisor, you will be responsible for leading a team of Customer Service Representatives in providing exceptional customer service to our external customers and internal cross-functional...


  • Markham, Ontario, Canada Infinite Cables Inc Full time

    Customer Service RepresentativeInfinite Cables Inc is seeking a skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Markham, Ontario, Canada Parsons Corporation Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Parsons Corporation. As a key member of our Critical Infrastructure team, you will be responsible for handling program inquiries, providing exceptional customer service, and fostering relationships with Inspections Centre representatives.Key...


  • Markham, Ontario, Canada CB Canada Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our sales and management team, you will be responsible for providing exceptional customer service, sales, and management support to our clients.The ideal candidate will have excellent communication skills, leadership...


  • Markham, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at BMO. As a Customer Service Representative, you will be responsible for delivering exceptional service to our customers and providing them with the best possible experience.Key ResponsibilitiesProvide exceptional customer service and support to our...


  • Markham, Ontario, Canada Infinite Cables Inc Full time

    Customer Service RepresentativeInfinite Cables Inc is a leading manufacturer and distributor of computer cables, accessories, and connectivity products. We are seeking a highly skilled and personable individual to join our team as a Customer Service Representative.Key Responsibilities:Respond to customer inquiries via phone and emailAssess customer needs and...


  • Markham, Ontario, Canada beBee Professionals Full time

    We are seeking a Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The successful candidate will be responsible for handling customer inquiries in a timely and professional manner, and...


  • Markham, Ontario, Canada Allergan Aesthetics Full time

    Customer Service Supervisor Job DescriptionAt Allergan Aesthetics, we are seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our customer service department, you will be responsible for supervising a team of customer service representatives, providing day-to-day customer service support, and fostering exceptional...


  • Markham, Ontario, Canada Kingsview Management Limited Full time

    About the Role:We are seeking a highly skilled Customer Service Supervisor to join our team at Kingsview Management Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key Responsibilities:Supervise and coordinate the activities of customer service...


  • Markham, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Markham is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • Markham, Ontario, Canada Ontario Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Ontario Inc. This is a permanent position with a 35-hour workweek, offering a stable and rewarding career path.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, and in-personRespond to...


  • Markham, Ontario, Canada Black & McDonald Full time

    About this roleThe Customer Service Representative - Facility Operations is a critical position at Black & McDonald, responsible for supporting work order creation for the Facilities Management and Services departments.This individual will be based in Markham and report to the Call Centre Supervisor. Their primary focus will be to ensure the delivery of...