Payroll Implementation Specialist
1 month ago
We are seeking a highly skilled Payroll Implementation Specialist to join our team at ADP. As a key member of our implementation team, you will be responsible for implementing and configuring ADP's WorkForce Now (WFN) methodology for clients, ensuring accurate and compliant payroll system configurations.
Key Responsibilities- Implement and set up ADP's WFN methodology for clients, ensuring accurate and compliant payroll system configurations.
- Provide technical support and guidance to clients and internal team members on payroll configuration, analysis, and testing.
- Assist in designing and delivering training programs for clients and internal team members on WFN implementation methodology and payroll system configurations.
- Assist in managing multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction.
- Identify and escalate critical issues to senior leadership as necessary.
- Develop and implement contingency plans to address potential project disruptions.
- Collaborate with clients, internal stakeholders, and cross-functional teams to ensure effective communication, collaboration, and project delivery.
- Provide regular updates on project status, issues, and resolutions.
- Participate in quality control processes to ensure accuracy, completeness, and compliance in payroll implementation projects.
- Assist in mentoring and supporting less tenured team members in their technical development.
- Post-secondary education or related business experience.
- PCP certification required and fundamental NPI courses.
- 3-5 years of payroll experience or relative field.
- Effective communication: verbal and written skills in English and French.
- Excellent client management, and interpersonal skills.
- Ability to work mentor, be resourceful, and be a strong team player.
- ADP product knowledge and WorkForce Now (WFN) experience an asset.
- Focus on your mental health and well-being.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Knowledge to help you grow.
- Innovate. Problem-solve. Shape the future of work with people you like.
- Balance work and personal time.
- Go Global.
- Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
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