Implementation Consultant

3 weeks ago


Montreal, Quebec, Canada ADP Full time

Your Role at ADP:

We are seeking a highly skilled Implementation Specialist to join our team at ADP. As an Implementation Specialist, you will play a critical role in helping our clients leverage our exceptional business solutions to drive their business forward.

About the Job:

  • Implement ADP's solutions for clients, following ADP guidelines and client expectations
  • Responsible for all aspects of project implementation, including analysis, configuration, validation, and problem-solving
  • Apply industry and product knowledge to optimize system configurations and product upgrades
  • Implement successful new business conversions to the ADP platform and ensure a high degree of client satisfaction while maintaining high productivity
  • Provide regular implementation status reports to stakeholders, highlighting critical issues for management and overall project status
  • Ensure client satisfaction and retention through timely solution delivery within client-defined timelines
  • Ensure accuracy of all aspects of client setup
  • Exchange routine information with members of the client project team, including priorities, timelines, issues as they arise

Requirements:

  • Minimum 3-5 years' experience in payroll capacity
  • Strong MS Office skills (Word/Excel) required
  • Project management knowledge
  • General knowledge of operating systems and internet concepts
  • Effective communication skills
  • Ability to collaborate and work effectively within cross-functional teams

Bonus Points:

  • Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification is a plus

About ADP:

At ADP, we are committed to helping our clients achieve their business goals through our exceptional business solutions. We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven professional looking to make a difference in the lives of our clients, we encourage you to apply for this exciting opportunity.



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