Dental Office Administrative Assistant

4 days ago

Markham, Ontario, Canada dentalcorp Full time
About Us

Hunter Dental has been a trusted provider of dental care in the Markham community for over six decades. Our mission is to deliver exceptional patient experiences and promote optimal oral health in a warm and welcoming environment.

The Opportunity

We are seeking a highly skilled and experienced Senior Administrative Assistant to join our dynamic team. The successful candidate will be responsible for scheduling patients, promoting new hygiene business, and utilizing their expertise to lead conversations that support patient optimal oral health.

Responsibilities
  • Schedule patients to ensure all providers have productive schedules
  • Promote new hygiene business in perio-surgery, Invisalign, and TMD programs
  • Treatment scheduling of maximally productive hygiene appointments
  • Utilize excellent phone skills to fill short notice cancellations and be proactive to manage hygiene patient demand
  • Maintain an active list of temp hygienists to utilize if/when needed
  • Use hygiene knowledge to lead conversations which support patient optimal oral health
  • Encourage patient acceptance of the dental treatment plans by answering questions and creating value for the proposed treatment
  • Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
  • Build strong relationships with patients to ensure trust and loyalty
  • Assist with accounts receivables and complete daily deposit reconciliations
  • Complete insurance submissions and pre-determinations
About You

We are looking for a highly motivated and organized individual with 4+ years of administration experience and 3+ years of experience with accounts receivables and insurance submissions in a dental office. The ideal candidate will have excellent communication skills, be able to quickly maneuver numerous tasks efficiently and proficiently, and have a strong customer service background.

What We Offer

We offer a competitive compensation package, a total rewards program that includes discounts on services and activities, an Employee and Family Assistance Program, career development opportunities, and a work-life balance.

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