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Dental Office Administrative Assistant
2 months ago
Hunter Dental has been a trusted name in the Markham community for over 60 years, dedicated to providing exceptional patient care and a comfortable environment.
Our team, led by Dr. Rory Hunter and Associates, is committed to delivering quality dental care and exceeding patient expectations.
We offer a wide range of procedures, including Invisalign, TMD program, TMJ treatment, periodontics, oral surgery, and dental sedation.
ScheduleWe are seeking a full-time Senior Administrative Assistant to join our team. The successful candidate will work a variety of shifts, including:
- Mondays: 8:30 am to 5:30 pm
- Tuesdays: 10:30 am to 7:30 pm
- Wednesdays: 8:30 am to 5:30 pm
- Thursdays: 8:30 am to 5:30 pm
- Fridays: 8:30 am to 4:30 pm
- Saturdays: One per month, 7:30 am to 1:30 pm
We are looking for a highly skilled and motivated Senior Administrative Assistant to join our team. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of our community.
Responsibilities- Schedule patients to ensure all providers have productive schedules
- Promote new hygiene business in perio-surgery, Invisalign, and TMD programs
- Treatment scheduling of maximally productive hygiene appointments
- Utilize excellent phone skills to fill short notice cancellations and be proactive to manage hygiene patient demand
- Maintain an active list of temp hygienists to utilize if/when needed
- Use hygiene knowledge to lead conversations which support patient optimal oral health
- Encourage patient acceptance of the dental treatment plans by answering questions and creating value for the proposed treatment
- Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
- Build strong relationships with patients to ensure trust and loyalty
- Assist with accounts receivables and complete daily deposit reconciliations
- Complete insurance submissions and pre-determinations
We are looking for a highly skilled and motivated individual with:
- 4+ years of administration experience
- 3+ years of experience with accounts receivables and insurance submissions in a dental office
- A warm and friendly personality who appreciates the value of optimal oral health for life
- Excellent communication skills
- The ability to quickly maneuver numerous tasks efficiently and proficiently
- A proactive individual who maintains control over schedules
- Experience with Tracker and Recall Max highly preferred
This is a full-time, permanent position.
Work LocationThis position is located in person at our office.
