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Dental Office Administrative Assistant
2 months ago
Hunter Dental has been a trusted dental practice in Markham for over 60 years, dedicated to delivering exceptional patient care and promoting optimal oral health. Our team of experienced professionals is committed to providing a comfortable and caring environment for our patients.
Our ServicesWe offer a wide range of dental services, including Invisalign, TMD program, TMJ treatment, periodontics, oral surgery, and dental sedation. Our state-of-the-art technology and innovative approaches ensure that our patients receive the best possible care.
The OpportunityWe are seeking a highly skilled and experienced Senior Administrative Assistant to join our team. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of our community.
Responsibilities- Schedule patients to ensure all providers have productive schedules
- Promote new hygiene business in perio-surgery, Invisalign, and TMD programs
- Treatment scheduling of maximally productive hygiene appointments
- Utilize excellent phone skills to fill short notice cancellations and be proactive to manage hygiene patient demand
- Maintain an active list of temp hygienists to utilize if/when needed
- Use hygiene knowledge to lead conversations which support patient optimal oral health
- Encourage patient acceptance of the dental treatment plans by answering questions and creating value for the proposed treatment
- Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
- Build strong relationships with patients to ensure trust and loyalty
- Assist with accounts receivables and complete daily deposit reconciliations
- Complete insurance submissions and pre-determinations
We are looking for a highly skilled and experienced administrative professional with a passion for oral health. The ideal candidate will have:
4+ years of administration experience3+ years of experience with accounts receivables and insurance submissions in a dental officeExcellent communication skillsAbility to quickly maneuver numerous tasks efficiently and proficientlyProactive individual who maintains control over schedulesEnjoys working with production goalsKnowledge and understanding of oral treatment plans and ability to educate patientsStrong customer service experience; kind and professionalDetail orientedExperience with Tracker and Recall Max highly preferredCandidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.
