Regional Office Operations Coordinator
4 weeks ago
Job Summary
The Bilingual Coordinator, Region Office Operations provides exceptional client service and administrative support to internal and external clients of IG Wealth Management. This role acts as the first point of contact, greeting clients, and supporting queries on key business transactions.
Key Responsibilities:
- Reception duties, including welcoming clients, managing incoming calls, and supply inventory management
- Mail and courier receipt, preparation, and distribution
- Meeting room arrangement, technology setup, office equipment maintenance, and facilities review
- Offer direction and support to the Consultant network and their team on policies, procedures, and available resources
- Onboard new members to the office, assist with system training, form information, office procedures, escalation support, and general inquiries
- Provide administrative duties and support to the Manager, Region Office Operations as required
Requirements:
- Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry
- Post-secondary education in a business discipline is an asset
- Proven strengths in client service orientation, accountability, communication, critical thinking, teamwork, discretion, and business/technical skills
- Ability to communicate in English and French
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