Regional Office Operations Coordinator

4 weeks ago


Toronto, Ontario, Canada IG Wealth Management Full time

POSITION SUMMARY

The Regional Office Operations Coordinator at IG Wealth Management serves as the primary point of contact for internal and external clients. This role is responsible for providing exceptional service, managing reception duties, and supporting key business transactions.

DUTIES INCLUDE:

  • Welcoming clients, managing incoming calls, and maintaining inventory
  • Receiving, preparing, and distributing mail and courier
  • Coordinating meeting rooms, technology setup, and office equipment maintenance
  • Offering guidance and support to consultants and their teams on policies, procedures, and resources
  • Onboarding new members, assisting with system training, and providing escalation support
  • Performing other administrative duties as required by the Manager, Region Office Operations

QUALIFICATIONS:

  • Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry
  • Post-secondary education in a business discipline is an asset
  • Proven strengths in client service orientation, accountability, communication, critical thinking, teamwork, discretion, and business/technical skills
  • Agile learning and a desire for continuous improvement and development are assets


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