Regional Operations Manager

2 weeks ago

Toronto, Ontario, Canada RBC Dominion Securities Inc. Full time
About the Role

We are seeking a highly skilled Regional Branch Operations Manager to join our team at RBC Dominion Securities Inc. in Ontario East/West Region.

Job Summary

This is a full-time salaried position that offers a competitive compensation package, including bonuses and flexible benefits. The successful candidate will be responsible for coordinating day-to-day management, administration, communication, and operational functions supporting the Regional Director.

Main Responsibilities
  • Support the Regional Director in daily administrative duties, generating reports, presentations, meetings, branch visits, and events.
  • Assist senior Wealth Management Canada executives as needed.
  • Provide support to region's managers and branch staff with ad-hoc questions, expense approvals, website approvals, ticket allocations, invoices, escalations.
  • Manage and provide support on regional projects and initiatives, implementing plans, maintaining systems, tracking progress, facilitating communication, and following up on action items.
  • Coordinate and organize regular and one-off meetings, events, and regional conferences, including related materials, bookings, speaker booking, and venue liaison.
  • Create and distribute regional communications and announcements to management team and staff.
  • Lead Regional Performance Committee, review, submit, and communicate quarterly and annual recognition awards, distribute recognition items, congratulatory letters.
  • Review and consolidate monthly, quarterly, and annual financial reports for the Region, including creation, maintenance, and distribution of monthly regional report card and partnering report.
Requirements
  • Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH)
  • Experience working at RBC Dominion Securities or another IIROC investment firm, ideally as a Branch Operations Manager or Associate for 3 or more years.
  • A commitment to excellence, outstanding organizational and communication skills, and the ability to proactively take on tasks and project work.
  • Superb attention to detail, exemplary communication skills, and strong customer service skills.
  • Strong working knowledge of MS Office Suite including Excel, Word, and PowerPoint.
About You

You must have a strong understanding of business operations and be able to prioritize tasks effectively. A high level of proficiency in Microsoft Office is required, particularly Excel and Word. Experience in supporting senior executives and managing teams is an asset.

Benefits
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation package
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
Salary Range

The estimated salary range for this role is $90,000 to $110,000 per year, depending on experience.

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