Regional Operations Director

1 day ago

Toronto, Ontario, Canada RBC Dominion Securities Inc. Full time

Job Overview

RBC Dominion Securities Inc. is seeking a highly skilled Regional Operations Manager to join our team. As a key member of our Operations team, you will be responsible for the coordination of day-to-day management, administration, communication, and operational functions supporting the Regional Director.

Key Responsibilities

  • Coordinate the day-to-day management, administration, communication, and operational functions supporting the Regional Director.
  • Support Regional Director (daily administrative duties, generating various reports, presentations, meetings, branch visits and events, calendar proactive reviews and management, email review and prioritization, phone support, travel booking, expense reports, milestone tracking, tenure tracking).
  • Support other senior Wealth Management Canada executives as back-up where needed.
  • Support region's managers and branch staff (ad-hoc questions, expense approvals, website approvals, ticket allocations, invoices, escalations).
  • Support region's Branch Operations Managers (regular check-ins, best practices, training, advocacy).
  • Manage, provide support on, and help plan regional projects and initiatives (implementing plans, maintaining systems, tracking progress, facilitating communication, and following up on action items).
  • Coordinate and organize all regular and one-off meetings, events and regional conferences, including related materials, bookings, speaker booking, and venue liaison.
  • Create and distribute regional communications and announcements to management team and staff.
  • Lead Regional Performance Committee, review, submit and communicate quarterly and annual recognition awards, distribute recognition items, congratulatory letters.
  • Review and consolidate monthly, quarterly and annual financial reports for the Region, including creation, maintenance and distribution of monthly regional report card and partnering report. Review the regional P&L reports on a monthly basis, query and investigate entries. Track regional charitable giving initiatives and donations.
  • Assist in regional compliance (respond to audit requests, encourage timely branch submission of required reports, attestations, error reports, maintenance of regional related files (staff, litigation, complaints, trade surveillance, regional email compliance)).
  • National duties including participation on the Branch Operations Managers Advisory Board, management of service complaints system, monitoring and triage of WMclient generic mailbox, processing of staff titling applications through an approval process.

Requirements

  • Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH).
  • Experience working at RBC Dominion Securities or another IIROC investment firm, ideally as a Branch Operations Manager or Associate for 3 or more years.
  • A commitment to excellence, outstanding organizational and communication skills, and the ability to proactively take on tasks, and project work.
  • Superb attention to detail, exemplary communication skills (verbal and written), and strong customer service skills.
  • Strong working knowledge of MS Office Suite including Excel, Word, and PowerPoint.
  • Experience supporting senior executives.
  • Experience managing and motivating people.

About Us

RBC Dominion Securities Inc. is Canada's leading full-service investment and wealth management firm and is backed by Canada's leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a dedicated Regional Director to work with our team to further our mission. The successful candidate will be responsible for overseeing regional staff, coaches, and volunteers, and...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a dedicated Regional Director to work with our team to further our mission. The successful candidate will be responsible for overseeing regional staff, coaches, and volunteers, and...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a dedicated Regional Director to work with our team to further our mission. The successful candidate will be responsible for overseeing regional staff, coaches, and volunteers, and...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a dedicated Regional Director to work with our team to further our mission. The successful candidate will be responsible for overseeing regional staff, coaches, and volunteers, and...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to change the world through sport.We are seeking a dedicated Regional Director to work with regional staff, coaches, and volunteers to fulfill the mission of Athletes In Action through the implementation of Action Camps, Action...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to change the world through sport.We are seeking a dedicated Regional Director to work with regional staff, coaches, and volunteers to fulfill the mission of Athletes In Action through the implementation of Action Camps, Action...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director Job DescriptionAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sports.As a Regional Director, you will work collaboratively with regional staff, coaches, and volunteers to achieve AIA's mission through the implementation of Action Camps, Action Clubs, and other...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director Job DescriptionAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sports.As a Regional Director, you will work collaboratively with regional staff, coaches, and volunteers to achieve AIA's mission through the implementation of Action Camps, Action Clubs, and other...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director Job DescriptionAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sports.As a Regional Director, you will work collaboratively with regional staff, coaches, and volunteers to achieve AIA's mission through the implementation of Action Camps, Action Clubs, and other...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director Job DescriptionAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sports.As a Regional Director, you will work collaboratively with regional staff, coaches, and volunteers to achieve AIA's mission through the implementation of Action Camps, Action Clubs, and other...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a dedicated Regional Director to join our team and contribute to our mission. As a key member of our staff, you will work closely with regional staff, coaches, and volunteers to...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a dedicated Regional Director to join our team and contribute to our mission. As a key member of our staff, you will work closely with regional staff, coaches, and volunteers to...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a Regional Director to work with our team to further our mission. This role will involve collaborating with regional staff, coaches, and volunteers to implement Action Camps,...

  • Regional Director

    2 months ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to transform the world through sport.We are seeking a Regional Director to work with our team to further our mission. This role will involve collaborating with regional staff, coaches, and volunteers to implement Action Camps,...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to change the world through sport.We are seeking a dedicated Regional Director to work with regional staff, coaches, and volunteers to fulfill the mission of Athletes In Action through the implementation of Action Camps, Action...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional Director OpportunityAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his power to change the world through sport.We are seeking a dedicated Regional Director to work with regional staff, coaches, and volunteers to fulfill the mission of Athletes In Action through the implementation of Action Camps, Action...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional DirectorAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sport.We are seeking a dedicated Regional Director to work with our team to further our mission. The successful candidate will be responsible for overseeing the implementation of Action Camps, Action Clubs, and other...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional DirectorAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sport.We are seeking a dedicated Regional Director to work with our team to further our mission. The successful candidate will be responsible for overseeing the implementation of Action Camps, Action Clubs, and other...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional DirectorAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sport.We are seeking a dedicated Regional Director to work with our team to further our mission.The successful candidate will oversee the implementation of Action Camps, Action Clubs, and other community-based sports...

  • Regional Director

    1 month ago

    Toronto, Ontario, Canada Regent College Full time

    Regional DirectorAthletes in Action (AIA) is a ministry that empowers people to know Jesus and experience his transformative power through sport.We are seeking a dedicated Regional Director to work with our team to further our mission.The successful candidate will oversee the implementation of Action Camps, Action Clubs, and other community-based sports...