Full-time Room Attendant

2 weeks ago

Toronto, Ontario, Canada Great Canadian Entertainment Full time

Job Summary

The Housekeeping Professional is responsible for maintaining a clean and inviting environment for hotel guests. This involves adhering to established policies, procedures, and quality standards to ensure guest satisfaction.

Key Responsibilities:

  • Maintain the cleanliness of guest rooms as assigned
  • Meet the standard of cleaning sixteen (16) guest rooms per shift
  • Report any damage or inefficiencies to management prior to releasing a room for occupancy
  • Respond in a courteous and welcoming manner to guest questions and requests for supplies
  • Operate cleaning equipment in a safe manner following all standard operating procedures
  • Maintain cleanliness of boardrooms as assigned
  • Ensure inventory of guest room products are updated prior to releasing the room
  • Clean other common areas within the hotel when requested by management on an as needed basis and when possible
  • Ensure compliance with health and safety protocols and maintain a safe and healthy environment

Requirements:

  • Previous cleaning experience required with preference given to hotel environment
  • Customer service experience required
  • Ability to lift, pull, and push moderate weight (minimum of 11.5 kg or 25 lbs)
  • Ability to multi-task and achieve daily quotas
  • Must be able to communicate effectively
  • Ability to operate basic cleaning equipment
  • Must have a safety mindset for self and others
  • Bilingual (English/French) is an asset but not required

Work Environment Considerations:

  • Work within a 24/7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays)
  • Willing to submit to a criminal record check with results acceptable to our organization, standards and position

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