Room Attendant

2 months ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time

About the Role:

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Easton's Group of Hotels. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities:

  • Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other departments.

Requirements:

  • Basic reading, writing, and math skills.
  • Some housekeeping experience.
  • Friendly and hospitality-focused.
  • Attention to detail.
  • Ability to work under pressure in a fast-paced, stressful environment.

About Us:

Easton's Group of Hotels is a leading hospitality company that strives to provide exceptional service and experiences to our guests. We are committed to creating a welcoming and inclusive environment for our employees and guests alike.

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