Room Attendant
2 months ago
About the Role:
We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Easton's Group of Hotels. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.
Key Responsibilities:
- Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
Requirements:
- Basic reading, writing, and math skills.
- Some housekeeping experience.
- Friendly and hospitality-focused.
- Attention to detail.
- Ability to work under pressure in a fast-paced, stressful environment.
About Us:
Easton's Group of Hotels is a leading hospitality company that strives to provide exceptional service and experiences to our guests. We are committed to creating a welcoming and inclusive environment for our employees and guests alike.
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