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Veterinary Diagnostic Support Specialist

1 month ago

Toronto, Ontario, Canada IDEXX Full time

We're seeking an enthusiastic and organized Veterinary Diagnostic Support Specialist to join our team. As a Field Support Representative, you'll be responsible for teaching veterinarians how to use our innovative diagnostic tools and troubleshooting technical issues.

This dynamic role offers a chance to expand your knowledge and skill set while positively impacting the lives of pets and their owners. You'll build relationships with customers, work as a positive team player, and enjoy a fun and fulfilling job.

Key responsibilities include:

  • Building strong customer partnerships
  • Effective communication and collaboration with customers, management, and peers
  • Planning and prioritizing work in a dynamic environment
  • Adapting approach and demeanor to different situations

You'll also have opportunities for growth and development through comprehensive training programs and career advancement opportunities.

We offer a competitive salary of $27.00 per hour+, annual cash bonus, health/dental/vision benefits day-one, on-the-job training, and additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and more.

The ideal candidate will possess:

  • A minimum of three years veterinary clinic experience with a training and/or leadership background strongly preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

Our company is proud of the work we do, because our work matters. We follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy. Join us in pursuing what matters together.