Veterinary Support Specialist
2 weeks ago
We are seeking a highly skilled Veterinary Support Specialist to join our team at VetStrategy.
About the RoleThis is a unique opportunity to leverage your veterinary expertise and passion for innovation in a fast-paced environment. As a Cloud-Based Catalogue Migration Expert, you will play a critical role in guiding clinics through the transition from their existing catalogues to our standard cloud-based platform.
Responsibilities- Catalogue Migration Implementation:
- Develop a comprehensive understanding of our standard catalogue from both a veterinary and business perspective.
- Collaborate with clinics to understand their existing catalogue and guide them through the migration process, providing training and support as needed.
- Oversee and manage the Go Live phase, ensuring a smooth transition from old catalogues to our new standard catalogue.
- Attend meetings with clinic teams while taking meeting minutes.
- Assist in developing user-friendly training guides and resources to facilitate the adoption and navigation of the standard catalogue.
- Perform thorough assessments of clinic workflows to identify potential issues and address roadblocks during the migration process proactively.
- Collaborate with stakeholders to continuously enhance the catalogue based on feedback and emerging best practices.
- Minimum 2+ years of veterinary-related clinical experience.
- Fluent in English.
- Excellent communication and interpersonal skills.
- Strong time management and organizational skills.
- Ability to adapt to changing priorities and thrive under pressure in a fast-paced environment.
- Proficiency with patient management systems (e.g., AVImark, Logivet) and Microsoft O365 Suite.
As a Veterinary Support Specialist at VetStrategy, you can expect a competitive salary range of $65,000 - $85,000 per year, depending on experience.
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