Veterinary Diagnostic Support Specialist

4 weeks ago

Toronto, Ontario, Canada IDEXX Full time
Transforming Veterinary Care

We are innovators in the veterinary diagnostic industry, empowering veterinarians to make informed decisions with our cutting-edge solutions. As a Field Support Representative (FSR), you will be the face of IDEXX, building strong relationships with customers and providing expert guidance on our products.

About Us

IDEXX is a global leader in animal health, serving over 175 countries and employing a talented workforce of over 10,000 people. Our purpose-driven organization is committed to helping pet owners worldwide keep their companion animals healthy and happy.

The Role

This dynamic and exciting opportunity offers a chance to utilize your veterinary practice experience and technical skills, while traveling and meeting new people. You will work independently, managing your schedule based on customer needs, while also focusing on your own professional development and growth.

Key Responsibilities
  • Build strong relationships with customers, demonstrating empathy and teamwork
  • Provide expert guidance on our products, troubleshooting technical issues and offering training
  • Manage your schedule effectively, prioritizing work and making timely decisions
What You'll Need
  • Minimum of three years' veterinary clinic experience, with a training and/or leadership background preferred
  • Excellent communication and collaboration skills, with the ability to build strong partnerships with customers and peers
  • Ability to plan and prioritize work in a dynamic environment, making quality decisions
  • Effective listening skills, with the ability to adapt your approach and demeanor to different situations
  • Comfortable learning and using technology, including computers, tablets, and smartphones
Benefits
  • Hourly rate targeting $27.00 per hour+
  • Opportunity for annual cash bonus
  • Health/Dental/Vision benefits from day one
  • On-the-job training and career advancement opportunities
Requirements
  • Valid driver's license required
  • Requirement to currently reside in or be willing to self-relocate within the designated territory

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