Branch Manager II

12 hours ago


Magog, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager II to join our team at The Toronto-Dominion Bank (Canada). As a key member of our leadership team, you will be responsible for leading a medium to large-sized branch, overseeing a team of service and advice colleagues, and driving business growth and customer satisfaction.

Key Responsibilities
  • Lead and manage a team of service and advice colleagues to deliver exceptional customer experiences and achieve business objectives.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and increase revenue.
  • Oversee branch operations, including customer service, sales, and risk management.
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
  • Provide coaching, guidance, and development opportunities to team members to enhance their skills and knowledge.
  • Manage branch budgets, forecasts, and performance metrics to ensure alignment with business objectives.
  • Identify and mitigate risks, ensuring compliance with regulatory requirements and bank policies.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to drive innovation and improvement.
Requirements
  • Undergraduate degree and/or equivalent experience.
  • 5+ years of relevant experience in a leadership or management role.
  • Branch Compliance Officer (BCO) course and/or equivalent certification.
  • IFIC or CSC certification.
What We Offer

We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

How to Apply

If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you.


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