Deduction Resolution Expert

1 month ago


Markham, Ontario, Canada The J.M. Smucker Co. Full time
Position Summary

As a Deduction Resolution Specialist, you will be responsible for identifying and resolving all types of deductions, including credits, in a timely and efficient manner.

Key Responsibilities:

  • Research and analyze deductions on customer payments to ensure accuracy and compliance with established processes.
  • Collaborate with cross-functional partners to minimize deduction issues and improve invoice accuracy.
  • Develop and implement strategies to drive results and improve deduction metrics.
  • Escalate complex deduction issues to the Team Manager and Sales team.
  • Collect outstanding unauthorized deductions from customers.

Requirements

  • Diploma or degree in a relevant field.
  • 1 year of related business experience.
  • Effective communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Intermediate Excel skills.

What We Offer

Smucker Foods of Canada Corp. offers a dynamic and inclusive work environment, promoting growth and development opportunities for our employees. We are committed to diversity and inclusion and welcome applications from diverse candidates.

We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.



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