Shift Manager

4 days ago


Fergus, Ontario, Canada A&W Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our A&W team. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a clean and safe work environment.
  • Operations: Prepare budget and cost estimates, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
  • Staff Management: Hire food service staff, supervise and check assembly of trays, and supervise and check delivery of food trolleys.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced food service environment.
  • Language: English.
  • Work Hours: 40 hours per week.
Working Conditions

This is a fast-paced environment with tight deadlines. You will be required to stand, walk, and move around the restaurant frequently.

What We Offer
  • Opportunity to work with a recognized employer.
  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.


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