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Restaurant Shift Manager

2 months ago


Fergus, Ontario, Canada A&W Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at A&W. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns.
  • Operations: Establish methods to meet work schedules, prepare budget and cost estimates, maintain records of stock, repairs, sales, and wastage.
  • Staff Management: Hire food service staff, supervise and check assembly of trays, delivery of food trolleys.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced environment.
  • Language: English.
  • Work Hours: 40 hours per week.
Work Environment:

Fast-paced environment with tight deadlines, combination of sitting, standing, walking, and walking.

Personal Suitability:
  • Client Focus: Excellent oral communication skills.
  • Efficient Interpersonal Skills: Team player with flexibility.
Government Programs:

Recognized employer.