Department Store Supervisor

4 days ago

Peterborough, Ontario, Canada CT GROUP ENTERPRISES INC. Full time
About the Role

We are seeking a highly skilled Department Store Supervisor to join our team at CT GROUP ENTERPRISES INC. As a key member of our retail team, you will be responsible for overseeing the daily operations of our department store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Sales Floor Management: Oversee the sales floor, ensuring a visually appealing and well-organized store environment that meets company standards.
  • Customer Service: Foster a positive customer experience, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Inventory Management: Monitor and control inventory levels, ensuring accurate stock counts and minimizing losses.
  • Merchandising: Collaborate with the buying team to plan and implement visual merchandising displays, ensuring a cohesive and appealing store presentation.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and coaching to help team members improve their skills and meet performance expectations.
  • Store Operations: Ensure the store is clean, safe, and secure, maintaining a high level of customer satisfaction and employee engagement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Environment: Fast-paced environment, work under pressure, tight deadlines, handling heavy loads, manual dexterity, attention to detail, combination of sitting, standing, walking
  • Language: English
  • Work Schedule: 40 hours per week

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