Department Store Supervisor
7 days ago
CT GROUP ENTERPRISES INC. is seeking a highly skilled Department Store Supervisor to lead our team of sales associates and ensure exceptional customer service. As a key member of our management team, you will be responsible for supervising staff, assigning duties, and promoting a positive work environment.
Key Responsibilities- Staff Supervision
- Supervise and coordinate the activities of sales associates, including assigning duties and tasks.
- Provide guidance and support to staff members to ensure they meet performance expectations.
- Customer Service
- Ensure exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Inventory Management
- Order merchandise and authorize returns to ensure optimal inventory levels.
- Monitor inventory levels and make recommendations for adjustments as needed.
- Performance Management
- Conduct performance reviews to evaluate staff performance and provide feedback for improvement.
- Develop and implement plans to improve staff performance and productivity.
- Operational Efficiency
- Establish and maintain efficient work schedules to ensure optimal productivity.
- Identify areas for improvement and implement changes to increase efficiency and productivity.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 7 months to less than 1 year of experience in a supervisory or management role.
- Work Environment
- Fast-paced environment with tight deadlines.
- Ability to work under pressure and handle heavy loads.
- Manual dexterity and attention to detail required.
- Language
- English language proficiency required.
The successful candidate will be required to work in a fast-paced environment with tight deadlines. They will be expected to handle heavy loads, work under pressure, and maintain a high level of manual dexterity and attention to detail.
What We OfferCT GROUP ENTERPRISES INC. offers a competitive salary and benefits package to the successful candidate. We are an equal opportunities employer and welcome applications from diverse candidates.
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