Food and Beverage Outlets Manager Position
4 weeks ago
Job Title: Food and Beverage Outlets Manager
Job Summary:
We are seeking an experienced Food and Beverage Outlets Manager to join our team at Pomeroy Kananaskis Mountain Lodge. The successful candidate will have a strong background in hotel and restaurant operations, with a passion for delivering exceptional guest service.
Key Responsibilities:
- Lead by example, motivating employees and directing the organization of the assigned F&B outlet.
- Ensure effective leadership, training, development, coaching, and performance management of employees.
- Maintain high standards of guest service and ensure consistency throughout the team.
- Manage daily payroll, revenues, and forecasted productivities.
- Build and maintain a positive work environment, employee relationships, and high employee satisfaction.
- Ensure a clean and well-maintained work environment, promoting employee health and safety.
- Provide on-floor leadership and resources to team members for success.
- Maintain open communication with all departments and pass information to employees.
- Create incentive programs, promotions, and continuous improvement ideas.
- Involve the Restaurant Management team in accurate employee performance reviews.
Requirements:
- Minimum 2 years of hotel Food and Beverage leadership experience.
- Extensive knowledge in all areas of F&B service.
- Passion for food, wine, and exceptional guest service.
- Post-secondary education in Hospitality Management an asset.
- Excellent communication and interpersonal skills.
- Proven leadership, administrative, and staff development skills.
- Flexibility to work as business volumes dictate.
- Computer literacy, with preference for Micros 9700 and Opera knowledge.
- Ability to build and maintain positive working relationships.
- Able to work well under pressure in a fast-paced environment.
Perks:
- Personal days: 5 per year after 90 days of continued full-time employment.
- Food and Beverage discounts at ALL 6 of our dining outlets.
- Growth and development opportunities.
- Onsite staff accommodations, residence convenience store, and employee gym.
- One meal per day in our employee cafeteria (taxable benefit).
- Discounts on activities offered through our Activities Committee.
- Shuttle access to Calgary and Canmore.
- Health and Wellness benefits.
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Marriott Destinations membership.
- Discounted access to our Nordic Spa.
- Discounted Ski Pass and Golf rates.
- Kananaskis Park Pass.
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