Retail and Outlets ManagerFood
6 months ago
Job Description
Retail and Outlets Manager
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https:///
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today
Role:
We're looking for a dynamic leader experienced in Retail or Food & Beverage with exceptional team leadership and organizational skills. This role reports to the Senior Outlets Manager and the Director of Retail, holding a pivotal position in our establishment. You'll oversee daily operations at the retail store and Market cafe, focusing on sales, customer service, and efficiency.
Key Focus:
Inventory Management:
Manage shop inventory to ensure it is well-stocked and organized
Assist in purchasing decisions, monitor inventory levels and reorder merchandise as needed
Staffing and Team Management:
Hire, train, and supervise staff members
Enforce procedures and policies, ensuring compliance
Foster a positive work environment and motivate the team for optimal performance
Operations:
Oversee day-to-day store operations to ensure efficiency
Uphold industry and company standards for guest service and consistency
Collaborate with other departments to facilitate communication and teamwork
Ensure compliance with food safety regulations and standards
Financial Management:
Manage daily payroll and labor costs
Create incentive programs to motivate employees and drive sales
Customer Service:
Address customer inquiries, concerns, and complaints promptly and effectively
Lead by example in providing excellent customer service
Cultivate a consistent service culture focused on customer satisfaction
Experience and Educational Requirements:
Proven supervisory or managerial experience in Retail or F&BStrong decision-making skills in fast-paced environmentsTrack record of achieving sales targets and analyzing dataProficiency in financial transactions and excellent communication skillsDrive to succeed and work independentlyExceptional organizational skills and ability to handle multiple tasks under pressureIf you're a versatile, results-driven individual passionate about Retail and F&B, and possess the skills to excel in this role, we encourage you to apply. Your ability to balance operational excellence with strategic thinking is crucial to the success of both our retail store and F&B outlet in the hotel.
Amazing Perks:
Personal days: 5 per year after 90 days of continued full-time employmentFood and Beverage discounts at ALL 6 of our dining outletsGrowth and development opportunities, both personal and professionalOnsite staff accommodations which include a residence convenience store and employee gymOne meal per day in our employee cafeteria (taxable benefit)Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a fewShuttle access to Calgary and CanmoreHealth and Wellness benefits (some restrictions may apply)Vacation is accrued starting on your first day of work at a rate of 4% of your earningsMarriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotelsDiscounted access to our Nordic SpaDiscounted Ski Pass and Golf ratesKananaskis Park PassIf you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career
Apply now
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