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Senior Revenue Operations Manager

2 months ago


Ottawa, Ontario, Canada Rewind Full time
About the Role

We are seeking a highly skilled Senior Revenue Operations Manager to join our team at Rewind. As a key member of our Revenue Operations team, you will play a critical role in driving revenue growth, process improvements, and operational excellence across the organization.

Key Responsibilities
  • Revenue Growth and Process Optimization: Develop and implement data-driven strategies to drive revenue growth, improve sales processes, and enhance operational efficiency.
  • Data Analysis and Insights: Analyze customer support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality.
  • Partner Relationship Management: Establish and manage processes for partner relationships, including partner referrals and performance tracking.
  • Reporting and Analytics: Develop and maintain dashboards and reports to provide stakeholders with clear visibility into sales performance, customer support metrics, partner contributions, and overall revenue trends.
  • Technology Stack Management: Manage a robust technology stack, including Salesforce CRM, Hubspot, SalesLoft, Sweep, Gong, ZoomInfo, Zendesk, Ada, PartnerStack, and more.
Requirements
  • Experience: At least 5 years of experience in Revenue Operations, Sales Operations, or a similar role within a SaaS environment.
  • Skills: Strong understanding of SaaS business models, sales cycles, and metrics (ARR, CAC, CLTV, etc.); proficiency in Salesforce CRM, marketing automation tools, and analytics platforms; exceptional analytical skills with the ability to translate data into actionable insights.
  • Leadership and Communication: Strong leadership and project management skills, with experience managing cross-functional initiatives; excellent communication and interpersonal skills with the ability to influence stakeholders at all levels.
About Rewind

Rewind is a fast-growing SaaS company that protects critical data for businesses of all sizes. We are backed by top investors and are proud to be recognized as one of Canada's 50 fastest-growing technology companies. We offer a positive, inclusive environment where fun and laughter are part of our everyday routine, and we provide a range of benefits to support your success both at work and in your personal life.